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The Subtle Art Of Accepting Rejection


It’s totally understandable to feel deflated after receiving an unsuccessful email for a job application, being turned down for a job that you really want can be a bit of a kick in the gut. Here at Itch, we do our best to deliver the news with care and understanding. Believe me, when I say, this is our least favourite part of the job, we aren’t fans of delivering bad news to our candidates.

It can be rare for candidates to receive feedback on their application and often do not hear back from the employer or recruitment agency at all. We believe informing candidates that they are not suitable for the role is crucial and the right thing to do. Without feedback, candidates are left in the dark


If you do receive a rejection after applying for a job, here are some things to keep in mind.


Be respectful

It’s tempting to respond to a rejection email or phone call with a bit of sass, keep your tone professional and positive, attitude is just as important as ability. Remain respectful and avoid the classic ‘it’s your loss’ comment or worse (trust me, I’ve seen it all – most are a bit too ‘spicy’ for this blog). Recruitment agencies have vast databases which record email interactions and detailed notes after a phone call. Leaving a good impression throughout your application process is in your best interest. After all, there’s a human being at the other end of the phone or email. Also, you never know when your paths may cross again in the future.


Ask for feedback

We have a saying around here; ‘Everybody leaves with something’. We are more than happy to provide you with some tips to improve your job search experience. This can include making recommendations to improve your resume or cover letter, interviewing techniques or advice on what experience and qualifications you might need to secure a similar role in the future.


In fact, last year we spoke with someone who had applied for one of our Driller’s Offsider roles and didn’t have a manual driver’s licence or enough experience in a physically demanding role. Fast forward 6 months, we received another application from them, this time with a manual licence and 6 months of labouring experience. How’s that for commitment?!


Things change

With the current candidate, short market companies are becoming more flexible with experience and requirements. A ‘no’ today may not be a ‘no’ forever. So don't be a stranger, make sure you thoroughly read future job ads, as you may match the requirements if things change and we’d love to see you get into your dream role!


It’s not personal

We know this will sound very disheartening, but please remember it's not personal. We receive hundreds of applications on a weekly basis, and as much as we’re sure they’re all great people, not everybody meets the requirements.


Don’t give up

As cliché as it sounds, dust yourself off, try, try, and try again.


Tessa Shelton

Recruitment Consultant

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