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Branch Manager


Mount Isa QLD 4825, Australia

Job Type:

Full Time


We have been tasked with finding a Comms Tech who has mastered their art and wants a career path to leadership. This is a once in a career opportunity for someone who wants to get off the tools and has no experience in a management or leadership role (if you do that’s great but not essential).  Training and mentoring by an awesome leadership team will ensure your success, growth and knowledge base. 
Our client is a well-established business in the commercial and industrial telecommunications industry, who service the major industrial, government, transport, and security industries Australia-wide. This company has been acquired by a larger business, which means you get the kind of a supportive team environment and career opportunities you expect in a small company, but with the excellent growth prospects of a large company in the always-evolving technology sector. 

It's their people-centric focus that really excites us. They want you to flourish personally and professionally and really tap into your strengths. The perks include:
- Cold hard cash for your stellar new business ideas and rewards for referrals 
- Exclusive discounts with major retailers
- A benefits and rewards program
- Health and wellness essentials
- An annual award and recognition program
- Confidential online support and counselling for you and your family

In a nutshell, the main purpose of this position is to develop and grow revenue & profitability of the Branch and ensure safe, efficient, and cost-effective operations across all Branch activities. Your role will be a hybrid one initially whilst the business grows, this means you will need to get your hands dirty from time to time and support your comms team.  Based in Mount Isa, the business has loads of potential, but it’s going to take a particularly determined person to step it up and facilitate the growth.  Big bucks and relocation costs covered if you are the right fit.  
If we break that down to a list of main areas of responsibility, it will look like this: 
Tenders/Sales - Actively engage new and existing clients and assisting sales staff to develop service quotes and submissions / tenders. Identify new sales opportunities. Monitor industry trends to ensure your product offerings remain current. 
Projects – Overseeing the branches projects, right through to completion. Ensuring all policies and procedures are adhered to. Actively listening to ongoing feedback from both customers and colleagues. 
Staff – One of the key aspects of this role is recruiting new staff to facilitate the growing business. Staff mentoring to ensure development of skills and capability. Undertake regular reviews with direct reports on their performance against their roles and KPI’s and document result. 
Financial - Ensure Branch operations return profit margins and deliver revenue targets for Branch Services as agreed. Operate within the operating budget. 
Systems - Ensure all Branch sales activity data is accurately entered into the appropriate systems. Ensure billing is completed in a timely manner and is accurate (address any disputes). 
Customer - Develop and maintain strong relationships with customers. Ensure customer expectations are met through the services offered. Ensure all client requirements for site access are adhered to by service staff. 
Our client is looking for someone who is driven by results and has the initiative and motivation to go after them. This is a multi-faceted role and so you will need to be able to juggle multiple priorities and manage your time effectively. They value honesty and integrity, towards clients, staff members and stakeholders. Every day is a school day, and that is why we are eager for someone who wants to learn and grow, with the role. 
The kind of things that will excite us: 
- Strong customer focus 
- Exceptionally high attention to detail 
- Proven successful management of a team 
- Strong communicator with excellent verbal and written skills 
- Handy with Microsoft Office and associated applications 
To get yourself to the top of the pile, include a cover letter addressed to Jodie Perram. 
Our preferred resume format is MS Word. 
We might seem a little quirky... but we take your privacy very seriously. Your application is highly confidential and will not be discussed with anyone outside of Itch without your permission. 
We only ever advertise our jobs on SEEK, Indeed and via our personal channels (eg. LinkedIn). To ensure quality and security of your application, please only apply via these websites.  
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