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Itch Contractor
Covid-19
protocol

The case numbers are rising, and you're probably asking yourself what you should do if you become Covid positive or close contact.

 

We care about your health and wellbeing, in fact, that's our top priority! Please reach out if you need further clarification on any points below. Also, if you are struggling, we have resources to help, please get in contact.

FAQ

What do I do if I am on site and I am a close contact?

  • Take direction from your onsite supervisor.

  • Contact the recruiter who has been your point of contact.

Do I still get paid if I'm off work for COVID?

What do I do if I don't feel well on-site and have COVID like symptoms?

  • Immediately contact your Supervisor and follow their isolation procedures. Then reach out to give your recruiter a heads up.

What do I do if I am on my off swing and I am a close contact or I don't feel well?

Do I get paid if I get COVID or I have to quarantine

  • There are many different scenarios and we work closely with our clients to make sure we do what we can for you. Each site is different and we can talk about this when you call us.

Will someone bring me food if I am on-site?

  • Absolutely! Your meals will be brought to your room and you will be contacted by your recruiter each day to check in with how you are feeling.

Can I return home if I am positive or a close contact?

  • Each site has different rules but usually, you will be required to isolate in your room. Speak to your Supervisor about your options and call your recruiter to keep updated.

What happens if one of my family becomes sick and I want to return home?

  • If you return home due to a family member becoming sick with Covid you will then become a close contact. If you decide this is what you need to do then speak to your Supervisor about returning home early and depending on the availability of flights they will organise this for you. If you then go into isolation this will delay your return date to site. Please be sure to communicate this to your recruiter.

Should you have any other questions or need clarity, don't hesitate to reach out to us.

 

If you are struggling, we have resources to help you, please reach out to your recruiter on (08) 6140 1800 or email hello@itch.com.au . Your wellbeing is our priority.